MM TRANSFERS · LEGAL DOCUMENTS
Legal,
Terms & Privacy
Reservation agreement, terms and conditions, cancellation policy, and privacy policy for MM Transfers services.
Terms & Conditions
MM Transfers may hold a deposit or charge in full at the time of booking. MM Transfers hereby guarantees that the vehicle scheduled for your services is in good condition and meets reasonable client expectations. Additionally, the vehicle has been maintained according to manufacturer specifications and can be reasonably expected to be safe and reliable.
MM Transfers reserves the right to upgrade your transfer based on vehicle availability. However, MM Transfers cannot make any guarantee regarding unforeseen breakdowns or defects during the service. MM Transfers assumes responsibility for providing suitable limousine or transfer services staffed by a competent driver for the day and hours agreed. MM Transfers will not be held liable for delays or cancellations of services due to weather or other unforeseeable events.
The client assumes full financial liability for any damage to the vehicle caused during the duration of the rental by them or any members of their party.
DAMAGE FEES
Carpet or seat burn (per incident)
$550.00
Sanitation fee (client negligence)
$250.00
PASSENGER RULES
Opening and closing doors is exclusively for drivers.
Loading and unloading luggage is exclusively for drivers.
Alcohol consumption for passengers under the age of 21 and illegal drug use is prohibited by law.
Vehicles cannot be loaded beyond seating capacity.
The driver has the right to terminate services without refund if there is blatant indiscretion on the part of the client.
It is illegal to stand through the sunroof.
Smoking is not permitted in some vehicles and is left to the discretion of the driver.
Overtime pay will apply after the first 15 minutes of prearranged time described on the run sheet. MM Transfers is not responsible for articles left in the vehicle. Outstanding balance must be paid to the driver on the run date before the beginning of the service.
Fee & Schedule
The following charges may be included in addition to base service rates. All fees are disclosed at the time of booking when applicable.
Meet & Greet service
Upon request
Extra stops
Variable
Parking and tolls
At cost
Waiting time charges
Variable
Night pickups (12:00 AM – 6:00 AM)
Additional surcharge
Gratuity
Up to 20%
Fuel surcharge
Variable
Credit card transaction fee
3.75%
* Minimum prices applicable to certain areas only. ** Some extra charges may apply. ACH, Zelle, and Venmo payments carry no transaction fees.
Cancellation & Modification Policy
Cancellation or modification is permitted within 72 hours after placing your booking AND at least 48 hours before the requested service. Outside of this window, the client will be billed in full.
FLIGHT DELAYS & NO-SHOWS
MM Transfers is not responsible for flight cancellations or delays. The following complimentary wait time is included from the time the plane is originally scheduled to land:
Domestic flights
60 minutes
International flights
60 minutes
Additional waiting time
$15.00 per ¼ hour
f you cannot locate your driver, please call us immediately at 210-793-0665 to avoid a no-show billing.
BOOKING AGREEMENT
By booking our services, the customer agrees that, without limitation, the services provided are pre-arranged, confidentially paid, and originated within the limits of the City of Boerne, Texas, USA.
Privacy Policy
MM Transfers receives, collects, and stores any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet, login information, email address, computer and connection information, and purchase history.
We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We may also collect personally identifiable information including name, email, phone number, comments, feedback, and recommendations.
INFORMATION COLLECTED DURING BOOKING
Full name and contact information
Email address and phone number
Pickup and drop-off addresses
Flight information and travel details
Payment information (processed securely)
Any specific instructions or preferences you share
HOW WE USE INFORMATION
Information collected is used exclusively to provide and improve our transportation services. We do not sell, rent, or share your personal information with third parties for marketing purposes. Your travel details, itineraries, and client information are treated as strictly confidential.
DATA SECURITY
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Payment information is processed through secure, PCI-compliant payment processors.
MM Transfers operates at a level where privacy and confidentiality define our service. Your trust is the foundation of our business. We will never share your personal or travel information with unauthorized parties.
CONTACT & QUESTIONS
For questions regarding this privacy policy or your personal information, please contact us at reservations@mmtransfers.com or call 1-210-793-0665.
© 2026 MM Technologies · MM Transfers · San Antonio, Texas. All rights reserved. Last updated: 2026.